Privacy Policy — Playcation, PLLC

Last updated: July 20, 2026

Playcation, PLLC ("Playcation," "we," "us," or "our") operates the indoor playground and occupational therapy practice located at 105 Center Hill Plz, Paragould, AR, and the website playcationparagould.com. This policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

We may collect the following information when you visit our website, book a service, sign a waiver, or communicate with us:

Name, phone number, and email address
Child/dependent information provided for waivers, bookings, or therapy services
Payment information processed through our payment provider (we do not store full card numbers)
Communications you send us, including text messages, emails, and phone calls

How We Use Your Information

We use the information we collect to:

Schedule and manage appointments and playground visits
Process payments
Respond to inquiries and provide customer support
Send appointment reminders, billing notices, and business updates
Improve our services

SMS/Text Messaging Terms

If you provide your mobile phone number to Playcation, you may receive text messages from us related to appointment reminders, billing notices, and business updates.

Consent: By providing your phone number, you consent to receive text messages from Playcation. Consent is not a condition of purchase.
Message frequency: Message frequency varies based on your interactions with us.
Message and data rates: Message and data rates may apply.
Opt-out: Reply STOP at any time to stop receiving text messages. Reply HELP for assistance.
No third-party sharing: Mobile opt-in information and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing or promotional purposes.

How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate our business (such as payment processors and scheduling software), or when required by law.

Data Security

We take reasonable steps to protect the information we collect, but no method of transmission or storage is 100% secure.

Children's Privacy

Our services are used by children, but all information is provided to us by a parent or legal guardian. We do not knowingly collect information directly from children without parental involvement.

Your Rights

You may contact us at any time to review, update, or request deletion of your information.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact Us

Playcation, PLLC
105 Center Hill Plz, Paragould, AR
jocelyn@playcationparagould.com

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Playcation, PLLC